KM Maturity Model

Introduction  Market intelligence supports that a large percentage of organizations actively engaged with knowledge management (KM) have a dilemma in identifying the value generated (positive, negative or neutral) to enterprise productivity and profitability. This condition, for the most part, results from a lack of structured and down-to-earth approaches, methods, and Read more…

ECM Assessments

The challenges to improve the effectiveness of business processing are placing renewed focus on organizing and homogenizing critical content into a structured ecosystem. In response, many organizations are embarking on developing enterprise content strategies and infrastructures with focus on people, processes, and technology  in alignment with enterprise business and technology Read more…

The Knowledge Audit

Introduction  A knowledge audit is a qualitative appraisal and examination of the enterprise’s knowledge ‘health.’ It is about determining the understanding (and actionable information) required to enable the competitive success of the business within its targeted markets. Knowledge audits generally include assessment of vital organizational components, including: Mission-critical knowledge assets Read more…

SMB Executive Challenges & Trends

Introduction  2019 presents many challenges for small and medium-sized businesses (SMBs). In the near term, SMBs will be facing the continual high velocity of disruptive technologies introduction, business sustainability and a threat to existence, and the ‘on demand’ and ‘gig economy,’ significantly impacting many strategic business plans. Mission-critical, then, for Read more…