Smart Decisions Start with the Right Performance Metrics 

Service Profile: What we offer

Knowledge Compass provides services to assess. plan and develop business intelligence (BI) strategies and frameworks.

Our services are based on an understanding of the client’s current and future business strategies and goals, technology environment and challenges, and current and future business process design.

The key service deliverable is a Business Intelligence Framework and Plan that supports rapid internal development or purchase of an off-the-shelf business intelligence platform or solution.

Service Scope & Components

Consultant Approach 

Business Strategies & Policies 

Review current business strategies and policies with focus on business intelligence metrics and reporting. Identify missing and incomplete reporting-based strategies and policies supported by industry best practices.

Business Process Mapping 

Map current (As-Is) and future (To-Be) business environment state process(es) with end user, system, content, decision-points, notifications and alerts, and reporting interactions. Identify 'Gaps' and issues among As-Is and To-Be states for  performance metrics and reporting activities.

Current Business Reporting 

Review current business reporting structures, report content sources, combination and analyses techniques, and use by roles and responsibilities. Identify strengths and weaknesses with assessment criteria including, appropriateness, completeness, suitability, accessibility and accuracy.

Technology Plan Assessment 

Assess technology plan and identify and quantify ability to adequately support future (To-Be) business performance metrics and reporting requirements.

Performance Metrics Reporting 

Identify performance metrics and reporting requirements in business and technical terms. This definition includes, metric description, use objectives, function and department use, end user roles, data sources, and accessibility and security requirements.

BI Logical System Model 

Develop business intelligence logical functional model supporting identified business and technical requirements. Model is structured representation of the functions (activities, actions, processes, operations) of the planned business intelligence reporting system.

BI Framework & Plan

Create Business Intelligence Framework and Plan that includes necessary information and instructions for  internal system development or acquisition of an off-the-shelf platform or solution.

Knowledge Compass provides clients with professional and structured consulting engagements organized and managed within a formal methodology and project plan environment.

All projects are customized, based on clients' needs and requirements, and include one or more problem and opportunity frameworks, an array of information gathering and analysis tools, and supporting collaborative stakeholder sessions and challenge workshops. Read More.

Case Studies & Experiences 

“Business intelligence provides executives the ability to transform data into actionable intelligence that supports more effective strategic and tactical business decisions.”

Kevin M. O'Sullivan, Managment Consultant Workshop, 2014