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  • Energizing the Operating Model for Future Success
  • Business Requirements: The Good, Bad, & Ugly
  • Productivity: Corporate Success Catalyst & Enabler
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    Business Improvement

    Energizing the Operating Model for Future Success

    Introduction Is it possible to accurately predict the Operating Model that companies need to embrace and employ to keep or obtain a competitive advantage, in targeted markets, for future times? Have futurists and business leaders Read more

    By Kevin O'Sullivan, 1 day ago December 4, 2019
    Analysis Techniques

    Business Requirements: The Good, Bad, & Ugly

    Introduction Most CIOs would agree that the lack of proper business analysis and inadequate QA of the Business Requirements Document (BRD) has a significant impact on the ultimate success of software development. A poorly prepared Read more

    By Kevin O'Sullivan, 3 weeks ago November 15, 2019
    Business Improvement

    Productivity: Corporate Success Catalyst & Enabler

    Introduction Productivity is the efficient use of resources, labor, capital, land, materials, energy, information, in the production of various goods and services. Higher productivity means accomplishing more with the same amount of resources or achieving Read more

    By Kevin O'Sullivan, 3 weeks ago November 11, 2019
    Organizational Dynamics

    First-Time Manager Selection & Transition: The ABCs

    Introduction Today, it is not shocking that underperforming managers are reported to make up about half of the corporate management universe. There’s no question about it that some workplaces are impacting significantly with ineffective managers. Read more

    By Kevin O'Sullivan, 1 month ago October 30, 2019
    Organizational Dynamics

    Organization Personality: Encourage & Empower

    Introduction Organization Personality epitomizes how an institution perceives, interprets, evaluates, and responds to real and potential risks, problems, and opportunities with employees, patrons, and partners. An organization’s personality is the melding of dominant employee traits, Read more

    By Kevin O'Sullivan, 2 months ago October 18, 2019
    Business Improvement

    The Delicate Balance: Customer Lifetime Journey

    Introduction A primary strategic goal of mainstream businesses is the regular acquisition of new customers, leaving limited resources to drive customer retention successfully. Research supports the proposition that it is less expensive to maintain and Read more

    By Kevin O'Sullivan, 2 months ago October 11, 2019
    Business Decision-Making

    Strategic Alignment Model: Creating & Leveraging Value

    Introduction Information Technology (IT) investments have become one of the more critical and expensive items in a company’s investment portfolio. Best-in-class organizations ensure that these investments are helping to provide real business value with the Read more

    By Kevin O'Sullivan, 2 months ago October 2, 2019
    Business Improvement

    Voice of Customer: 360 View – Safeguard, Cultivate & Leverage

    Introduction In today’s era of immediacy, shoppers are more demanding and quality-sensitive than in past times. Customer satisfaction is a prevailing predictor of customer retention, loyalty, and profitable relationships. In a competitive marketplace where businesses Read more

    By Kevin O'Sullivan, 4 months ago August 20, 2019
    Conflict Resolution

    The Saga of Workplace Conflict: Danger Ahead

    Introduction Quickly identifying and resolving workplace conflicts is a continual challenge for commercial and public sector executives. Today, workplace conflict among employees is commonplace and an anticipated condition with the constant introduction of new technologies, Read more

    By Kevin O'Sullivan, 4 months ago August 13, 2019
    Project Management

    Software Development Projects: Positives & Negatives

    Introduction  Software development projects, after much investment, employee effort and passion, and time frequently fail to deliver planned outcomes and benefits! The consensus among academic and management gurus is that the failure rate of software Read more

    By Kevin O'Sullivan, 4 months ago August 5, 2019

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