Unlocking & Leveraging Corporate Information / Knowledge

Introduction  Enterprise Content Management (ECM) solutions unlock and leverage corporate information and knowledge embedded in its content. ECM captures, stores, activates, analyzes, and automates content, providing new value from data that was unstructured. When effectively managed within the organization, content can be used to engage customers, automate business processes, and Read more…

Content Digital Transformation

Introduction  In the current economy, smart and savvy customers are demanding user-friendly and highly-satisfying personalized experiences every time they engage with their preferred business providers. As the velocity of digital touchpoints continues to multiply, it’s no longer sustainable to create separate and different experiences for each digital channel. Successful businesses Read more…

KM Vision & Blueprint

Introduction  Leveraging knowledge is a key competitive advantage for success in the current economy.  The success of knowledge management (KM) programs involves an almost total change in the manner employees, business processes and technology interact with each other and is influenced by corporate culture and personality. The first steps to Read more…