In 2018, small and medium businesses (SMBs) will be facing an array of strategic decisions and potential changes, to their business model and customer interactions, resulting from use of emerging technologies. In this context, corporate CIOs and their executive colleagues should leverage their investments by aggressively moving beyond the traditional vertical and horizontal infrastructure approaches for introduction of new technologies. Ideally, the organizational strategy, technology, and core business and support processes should work together, in total alignment, across all enterprise activities, domains and boundaries.
David Cearley, Vice President and Gartner Fellow, Gartner Research, below quote is very insightful as to the future alignment of business and technology of successful enterprises.
“The continuing digital business evolution exploits new digital models to align more the physical and digital worlds for employees, partners, and customers more closely. Technology will be embedded in everything in the digital business of the future.”
The top 2018 emerging technologies for CIOs consideration and decision-making include:
- Artificial Intelligence (AI) Foundations
- Companion Robots
- Cloud to the Edge
- Connected Devices Everywhere – Internet of Things (IoT)
- Facial Recognition
- Health Sensors
- Immersion: Virtual and Mixed Reality
- Smart Apps and Analytics
- 3D Printers: for more than Just plastic
- 5G Technology