In today’s complex and high-competitive business environment, with sales coming through direct mail, inbound and outbound phone, websites, retailers, partners, and even apps, companies more than ever need a formal sales channel program strategy and Read more
Creating successful corporate strategy is a constant struggle in today’s business environment of complexity, ever-changing priorities, and conflicting agendas. Yet when executives invest the required time and effort and resources to develop and advance a Read more
A Records Management System (RMS) is a software solution that systematically manages records, for an organization, throughout the records-life cycle. RMS activities include the systematic and efficient control of the creation, maintenance, and destruction of Read more
Aligning business and technology strategies is nothing new and novel in management sciences. However, the outcomes of corporate alignment initiatives are mixed as many organizations have struggled to appropriately leverage and/or exploit technology to realize Read more
Rapid changes in competition, customer demand, emerging technology and regulations have made it mission-critical than ever for organizations to be able to respond and adapt quickly to change imperatives. In today’s business environment, organizational agility is no Read more
Content taxonomies have continually gained credibility, over the years, as the key element in ensuring the success of content management projects. From the Greek, taxis, meaning ‘order’ and ‘arrangement’, taxonomies use taxonomic units to classify Read more
Records and Information Management (RIM), is an integrated business process that manages and controls organizational records and information throughout their business life cycle, from creation to maintenance to disposition. A business record is defined as Read more
Enterprise Content Management (ECM) Strategy Framework is a formal structure used to plan and strategize enterprise-wide content creation, publication, and governance in support of business and support processes and activities. The concept of an ECM Read more
Workers are human and that suggests they will generally slip-up and make mistakes as a matter of course in their daily work routines! In fact, the majority of US workers, as reported by leading research organizations, Read more
The United Nations’ Millennium Project, “The Capacity to Decide”, identified decision-making as one of top 15 global challenges facing humanity today! It is easy to understand why decision-making is viewed with such acclaim, as most Read more