Introduction When a major business crisis occurs, such as the 2008 Recession and the COVID-19, sustaining a positive and motivated workforce is vital to maintaining short and long-term employee engagement and productivity and, ultimately, market success. According to published news, research, and anecdotal evidence, business managers recognize that companies operating Read more…
Introduction Nowadays, many recognized brands and well-established companies are experiencing difficulties in attracting new and retaining longstanding customers. Research supports that a troubling trend is the failure of these businesses, to recognize the need to craft smart technology-driven marketing and sales strategies that successfully target the different generational consumer groups Read more…
Introduction Is it possible to accurately predict the Operating Model that companies need to embrace and employ to keep or obtain a competitive advantage, in targeted markets, for future times? Have futurists and business leaders been more right than wrong, over the years, in prophesying the types of infrastructure, technology, Read more…
Introduction A top priority of strategic-focused business executives is the responsibility to establish and continually enrich long-term business relationships with supply chain partners that contribute directly or indirectly to the continual growth and profitability of their business. History has witnessed, in the 21st century, that even companies, with exceptional and Read more…
Introduction Business interviewing includes quantitative and qualitative methods for conducting individual and group activities to collect information on a company strategy, policy, process, program, product, or service. In common parlance, the word ‘interview’ refers to a one-on-one conversation between an interviewer and an interviewee. The term ‘interview ‘ is a Read more…
Introduction In the current environment, a successful business must quickly respond and adapt to changing customer conditions and regulatory edicts in competitive industry-specific segments. Today this challenge is being tested with incessant customer demands for high quality, cost-effective, and customized mass-produced products and receptive supporting services. The Eight Disciplines (8Ds) Read more…
Introduction PDCA (Plan–Do–Check–Act) is an iterative four-phase analysis technique used to identify and support the continuous improvement of processes and products. PDCA helps businesses develop hypotheses about what needs to change, test, and implement in a constant feedback loop. The successful use of PDCA achieves a balance between the systems Read more…
Introduction In manufacturing, Gemba usually refers to the shop floor. In the business environment, Gemba represents the site of value creation within the organization’s core business processes and supporting activities. Gemba is now recognized and included in the management lexicon to describe the ‘workplace’ or the place where value is Read more…
Introduction The Challenge Workshop Approach (CWA) is a process used to quickly obtain consensus and approval on important corporate business and technology decisions. CWAs are highly structured and facilitated that bring together company (or customer) decision-makers and key stakeholders to improve decision quality and correctness in collapsed time frames. The Read more…
Introduction Six Sigma is a set of approaches, techniques, and tools to improve the capability of business processes. This increase in performance and decrease in process variation helps lead to defect reduction and improvement in profits, employee morale, and quality of products or services. A Six Sigma process is one Read more…