Business Process Design: Streamline & Super-Charge Processes

Service Profile: What we offer

Knowledge Compass provides services to analyze and design (redesign) business and support processes to maximize productivity, within an innovative mindset. 

Our services are based on an understanding of client current and future business strategies and goals, technology scope, competitive pressures, and velocity of emerging technology innovation. 

The key service deliverable is a comprehensive Redesign Mapping of future (To-Be) Business Process(es) with quantifiable and qualitative implementation benefits. 

Service Scope & Components

Consultant Approach 

Current Business Process Mapping 

Map current (As-Is) business process(es) environment state with user, system, content, decision-making, and reporting interactions based on stakeholder input.

Future Business Process Mapping 

Map future (To-Be) business process(es) environment state with user, system, content, decision-making, and reporting interactions based on documented future requirements, plans and executive input. Identify 'Gaps' between As-Is and To-Be business environments.

Technology Environment Assessment 

Assess current and future technology environment and identify 'Gaps' in technology provision to adequately support future (To-Be) environment state.

Emerging Technology Trends 

Identify emerging technology trends and directions and potential impact on future business environment state.

Future Business Process Analysis & Redesign 

Analyze future (To-Be) environment state and identify potential streamlining and productivity changes, risk mitigation, and potential value-add benefits.

Future Environment State Processing Impacts

Quantify future environment state process changes with agreed criteria, including practicality, suitability, cost, technical risk and culture.

Future Business Redesign Process Map & Benefits

Create future (to-Be) Business Redesign Process Map highlighting changes and quantifiable and qualitative implementation benefits.

Knowledge Compass provides clients with professional and structured consulting engagements organized and managed within a formal methodology and project plan environment.

All projects are customized, based on clients' needs and requirements, and include one or more problem and opportunity frameworks, an array of information gathering and analysis tools, and supporting collaborative stakeholder sessions and challenge workshops. Read More.

Case Studies & Experiences 

“Companies are constantly challenged to compete with emerging players better equipped  to successfully create and support innovative processes that provide rapid decision-making and  quick and flexible responsiveness to internal and external customers, via all channels.”

Kevin M. O'Sullivan, Business Process Management Webinar, 2016