Introduction In the current environment, a successful business must quickly respond and adapt to changing customer conditions and regulatory edicts in competitive industry-specific segments. Today this challenge is being tested with incessant customer demands for high quality, cost-effective, and customized mass-produced products and receptive supporting services. The Eight Disciplines (8Ds) Read more
Introduction PDCA (Plan–Do–Check–Act) is an iterative four-phase analysis technique used to identify and support the continuous improvement of processes and products. PDCA helps businesses develop hypotheses about what needs to change, test, and implement in a constant feedback loop. The successful use of PDCA achieves a balance between the systems Read more
Introduction The Challenge Workshop Approach (CWA) is a process used to quickly obtain consensus and approval on important corporate business and technology decisions. CWAs are highly structured and facilitated that bring together company (or customer) decision-makers and key stakeholders to improve decision quality and correctness in collapsed time frames. The Read more
Introduction Six Sigma is a set of approaches, techniques, and tools to improve the capability of business processes. This increase in performance and decrease in process variation helps lead to defect reduction and improvement in profits, employee morale, and quality of products or services. A Six Sigma process is one Read more
Introduction Creating a successful corporate strategy is a constant struggle in today’s business environment of complexity, ever-changing priorities, and conflicting agendas. When executives invest the required time and effort and resources to develop and advance a purposeful approach to strategic decision-making, they not only increase the potential of building a Read more
Introduction The Six Thinking Hats innovative brainstorming technique, developed by Edward de Bono, is an interactive, collaborative team exercise that provides a structured framework for successfully conducting group creative-thinking and decision-making activities. This creative technique builds off the conventional notion of “putting on your thinking hat” with the use of Read more
Introduction Records and Information Management (RIM), is an integrated business process that manages and controls organizational records and information throughout their business life cycle, from creation to maintenance to disposition. A business record is an official record of an event or transaction, document, or log. RIM is responsible for establishing Read more
Introduction Enterprise Content Management (ECM) Strategy Framework is a formal structure used to plan and strategize enterprise-wide content creation, publication, and governance in support of business and support processes and activities. The concept of an ECM represents integrated enterprise-wide management of the life cycles of all forms of recorded information Read more