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    Content Digital Transformation

    Introduction  In the current economy, smart and savvy customers are demanding user-friendly and highly-satisfying personalized experiences every time they engage with their preferred business providers. As the velocity of digital touchpoints continues to multiply, it’s no longer sustainable to create separate and different experiences for each digital channel. Successful businesses Read more…

    By Kevin O'Sullivan, 7 yearsMarch 24, 2018 ago
    Business Intelligence

    BI = Smart Decision Making

    Introduction  Business Intelligence (BI) supports technologies for data analysis and provision of historical, current and predictive views of business operations across the enterprise. BI has evolved from data collecting into a more advanced business discipline. BI provides the capability to manage large volumes of complex structured and sometimes unstructured data Read more…

    By Kevin O'Sullivan, 7 yearsMarch 16, 2018 ago
    Analysis Techniques

    Critical Thinking Primer

    Introduction  The current digital economy is a true testimony of the success of companies that have embraced critical thinking as a mission-critical activity. For example, Apple, Google, Facebook and Microsoft, and others continually collapse their product development time-frames, with critical thinking, and thus significantly upending competition while positively impacting revenue Read more…

    By Kevin O'Sullivan, 7 yearsFebruary 9, 2018 ago
    Analysis Techniques

    Effective, Efficient & Productive

    Introduction  Business and academia characteristically use a variety of terms and definitions to describe notions of effectiveness, efficiency, and productivity, as used in the workplace. However, the conditions are not always defined, interpreted, or accepted consistently within and across industries and organizations. The definitional confusion is typically concerned if the Read more…

    By Kevin O'Sullivan, 7 yearsFebruary 8, 2018 ago
    Change Management

    Peter F. Drucker Quotes

    This article is one of a series of Knowledge Compass presentations that highlight insightful and pointed quotations of influential authors, thinkers, philosophers, and others that have influenced culture, business, and world events over the years in both modern and ancient times. A Quotation is the repetition of someone else’s statement Read more…

    By Kevin O'Sullivan, 7 yearsFebruary 6, 2018 ago
    Change Management

    W. Edwards Deming Quotes

    This article is one of a series of Knowledge Compass presentations that highlight insightful and pointed quotations of influential authors, thinkers, philosophers, and others that have influenced culture, business, and world events over the years in both modern and ancient times. A Quotation is the repetition of someone else’s statement Read more…

    By Kevin O'Sullivan, 7 yearsFebruary 6, 2018 ago
    Change Management

    Confucius Quotes

    This article is one of a series of Knowledge Compass presentations that highlight insightful and pointed quotations of influential authors, thinkers, philosophers, and others that have influenced culture, business, and world events over the years in both modern and ancient times. A Quotation is the repetition of someone else’s statement Read more…

    By Kevin O'Sullivan, 7 yearsFebruary 6, 2018 ago

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