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    Business Improvement

    Channel Sales Programs: Strategy & Planning

    Introduction  In today’s complex and high-competitive business environment, with sales coming through direct mail, inbound and outbound phone, websites, retailers, partners, and even apps, companies more than ever need a formal sales channel program strategy and plan to successfully manage enterprise-wide sales activities and drive the realization of revenue and Read more…

    By Kevin O'Sullivan, 7 yearsApril 20, 2018 ago
    Analysis Techniques

    Records Management System (RMS): Planning & Implementation

    Introduction  A Records Management System (RMS) is a software solution that systematically manages records for an organization throughout the records life cycle. RMS activities include a structured and efficient control of the creation, maintenance, and destruction of official records along with the business transactions associated with them. A key component Read more…

    By Kevin O'Sullivan, 7 yearsApril 17, 2018 ago
    Analysis Techniques

    Six Thinking Hats Technique

    Introduction  The Six Thinking Hats innovative brainstorming technique, developed by Edward de Bono, is an interactive, collaborative team exercise that provides a structured framework for successfully conducting group creative-thinking and decision-making activities. This creative technique builds off the conventional notion of “putting on your thinking hat” with the use of Read more…

    By Kevin O'Sullivan, 7 yearsApril 6, 2018 ago
    Business Start-up

    SMB Website: Design, Performance & Success

    Introduction What are your thoughts when you land on an old-fashioned ‘look and feel’ website that appears unappealing, uninviting and neglected? Most browsers assume the worst about the site’s company and products and hit the back button immediately! This is a scenario that is playing out daily, with hundreds of Read more…

    By Kevin O'Sullivan, 7 yearsApril 4, 2018 ago
    Business Intelligence

    BI = Smart Decision Making

    Introduction  Business Intelligence (BI) supports technologies for data analysis and provision of historical, current and predictive views of business operations across the enterprise. BI has evolved from data collecting into a more advanced business discipline. BI provides the capability to manage large volumes of complex structured and sometimes unstructured data Read more…

    By Kevin O'Sullivan, 7 yearsMarch 16, 2018 ago
    Small and Medium Business (SMB)

    2018 SMB Technology Trends

    Introduction  2018 will be a watershed year for small and medium businesses (SMBs) as they invest and adopt new-digital transformation programs and emerging technologies with the capability to significantly improve efficiencies and effectiveness and boost positive financial impacts. In today’s business arena, traditional measurements of success no longer are acceptable. Read more…

    By Kevin O'Sullivan, 7 yearsMarch 2, 2018 ago
    Analysis Techniques

    AI / Cognitive Technology Reality & Positioning

    Introduction  Today, it is a reality that Artificial Intelligence (AI) – Cognitive Technologies can successfully emulate and supplement the power and processing of the human brain. This is a significant and valuable development for both the private and public sectors which have new and innovative opportunities to leverage and exploit Read more…

    By Kevin O'Sullivan, 7 yearsFebruary 26, 2018 ago
    Analysis Techniques

    Risk Management & SMBs

    Introduction  Risk management is the identification, evaluation, and prioritization of risks followed by coordinated and economical application of resources to minimize, monitor, and control the probability or impact of unfortunate events or to maximize the realization of opportunities. Risk management’s objective is to assure uncertainty does not deflect the endeavor Read more…

    By Kevin O'Sullivan, 7 yearsFebruary 26, 2018 ago
    Analysis Techniques

    Infobesity in the Workplace

    Introduction  Information overload or infobesity is a term used to describe the complexity of understanding a problem and effectively making decisions when one has too much information about that topic. The term was popularized by Alvin Toffler in his bestselling 1970 book Future Shock. Information simply overload occurs when the Read more…

    By Kevin O'Sullivan, 7 yearsFebruary 25, 2018 ago
    Business Intelligence

    SharePoint & Content Management

      SharePoint 2016 is Microsoft’s full-function user-focused document management and collaboration tool with a software-as-a-service strategy at its core. Like SharePoint 2013, the product is offered in the Cloud as part of the Office 365 suite and is known as SharePoint Online; the on-premises version is known as SharePoint Server Read more…

    By Kevin O'Sullivan, 7 yearsFebruary 25, 2018 ago

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