Introduction Most CIOs would agree that the lack of proper business analysis and inadequate QA of the Business Requirements Document (BRD) has a significant impact on the ultimate success of software development. A poorly prepared BRD may result in the omission or the limiting of necessary functionality and introduction of Read more…
Introduction In the current environment, a successful business must quickly respond and adapt to changing customer conditions and regulatory edicts in competitive industry-specific segments. Today this challenge is being tested with incessant customer demands for high quality, cost-effective, and customized mass-produced products and receptive supporting services. The Eight Disciplines (8Ds) Read more…
Introduction Benchmarking is a strategic approach of evaluating a set of customer-focused organizational processes, activities, and products/services, with other internal business units and externally with corporate entities in the same industry or in the broader marketplace. As a strategic management tool, benchmarking exercises provide the “why” and “how” behind an Read more…
Introduction Kaizen is the Japanese word for “improvement,” and in business activities, Kaizen describes the structured analysis activities supporting continual workplace improvement that involve all employees. The goal of Kaizen is proactively improving work processes and operations to eliminate waste across all organizational boundaries without regard to silos commonly found Read more…
Introduction Workers are human, and that suggests they will generally slip-up and make mistakes as a matter of course, in their daily work routines! The majority of US workers, as reported by leading research organizations, are not able to complete the day without encountering situations where some level and value Read more…