Introduction Knowledge Management (KM) defines a set of systematic and disciplined activities that organizations undertake to obtain the optimum value from the knowledge assets under their ownership and control. KM’s principal business goal is to provide the right contextual knowledge to the right people on demand to help people share Read more…
Introduction Content taxonomies have continually gained credibility, over the years, as the critical element in ensuring the success of content management projects. From the Greek, taxis, meaning ‘order’ and ‘arrangement,’ taxonomies use taxonomic units to classify and position in a hierarchical structure otherwise random objects. The taxonomy application to digital Read more…
Introduction Enterprise Content Management (ECM) solutions unlock and leverage corporate information and knowledge embedded in its content. ECM captures, stores, activates, analyzes, and automates content, providing new value from data that was unstructured. When effectively managed within the organization, content can be used to engage customers, automate business processes, and Read more…
Introduction In the current economy, smart and savvy customers are demanding user-friendly and highly-satisfying personalized experiences every time they engage with their preferred business providers. As the velocity of digital touchpoints continues to multiply, it’s no longer sustainable to create separate and different experiences for each digital channel. Successful businesses Read more…
Today, the world is witnessing a data explosion that’s growing rapidly by the day with organizations continually challenged by uncertainty, rising complexity, and rapid change that are having significant impacts on the creation and use of data, content, records and knowledge. Market research supports that by 2025, the volume of Read more…
SharePoint 2016 is Microsoft’s full-function user-focused document management and collaboration tool with a software-as-a-service strategy at its core. Like SharePoint 2013, the product is offered in the Cloud as part of the Office 365 suite and is known as SharePoint Online; the on-premises version is known as SharePoint Server Read more…
In order to understand the real value and associated benefits of corporate knowledge management (KM) strategic initiatives and programs, it is crucial to assess its impact (qualitative and quantitative) on the more direct outcomes of the business and support activities it supports. Like most business activities customized metrics need to Read more…
Introduction Leveraging knowledge is a key competitive advantage for success in the current economy. The success of knowledge management (KM) programs involves an almost total change in the manner employees, business processes and technology interact with each other and is influenced by corporate culture and personality. The first steps to Read more…
This article is one of a series of Knowledge Compass presentations that highlight insightful and pointed quotations of influential authors, thinkers, philosophers, and others that have influenced culture, business, and world events over the years in both modern and ancient times. A Quotation is the repetition of someone else’s statement Read more…
This article is one of a series of Knowledge Compass presentations that highlight insightful and pointed quotations of influential authors, thinkers, philosophers, and others that have influenced culture, business, and world events over the years in both modern and ancient times. A Quotation is the repetition of someone else’s statement Read more…