Introduction A Records Management System (RMS) is a software solution that systematically manages records for an organization throughout the records life cycle. RMS activities include a structured and efficient control of the creation, maintenance, and destruction of official records along with the business transactions associated with them. A key component Read more
Introduction The Six Thinking Hats innovative brainstorming technique, developed by Edward de Bono, is an interactive, collaborative team exercise that provides a structured framework for successfully conducting group creative-thinking and decision-making activities. This creative technique builds off the conventional notion of “putting on your thinking hat” with the use of Read more
Introduction Content taxonomies have continually gained credibility, over the years, as the critical element in ensuring the success of content management projects. From the Greek, taxis, meaning ‘order’ and ‘arrangement,’ taxonomies use taxonomic units to classify and position in a hierarchical structure otherwise random objects. The taxonomy application to digital Read more
Introduction Enterprise Content Management (ECM) Strategy Framework is a formal structure used to plan and strategize enterprise-wide content creation, publication, and governance in support of business and support processes and activities. The concept of an ECM represents integrated enterprise-wide management of the life cycles of all forms of recorded information Read more
Introduction Workers are human, and that suggests they will generally slip-up and make mistakes as a matter of course, in their daily work routines! The majority of US workers, as reported by leading research organizations, are not able to complete the day without encountering situations where some level and value Read more
Introduction Organizations rely significantly on the use of information technology (IT) products and services to drive and maintain day-to-day internal and external customer-facing activities. The failure to consider information security as part of system support and operations can be detrimental to the organization’s success. Ensuring the overall safety of corporate Read more
Information A PEST Analysis (Political, Economic, Socio-cultural, and Technological) is a brainstorming and analysis method for businesses to assess critical external factors that influence their operation and market competitiveness. The four PEST factors define the big picture of where the company is currently situated and future operating environment in comparison Read more
Introduction Enterprise Content Management (ECM) solutions unlock and leverage corporate information and knowledge embedded in its content. ECM captures, stores, activates, analyzes, and automates content, providing new value from data that was unstructured. When effectively managed within the organization, content can be used to engage customers, automate business processes, and Read more
Introduction In the current economy, smart and savvy customers are demanding user-friendly and highly-satisfying personalized experiences every time they engage with their preferred business providers. As the velocity of digital touchpoints continues to multiply, it’s no longer sustainable to create separate and different experiences for each digital channel. Successful businesses Read more
Introduction Software Asset Management (SAM) is a business approach, practice, and toolset that supports the effective and efficient management of an organization’s purchase, deployment, maintenance, utilization, and disposal of software applications. The SAM approach fuses internal processes and oversight with digital systems to drive real benefits across the organization. The Read more